I was in the market for a new Town and Country, and after three other dealerships not returning calls and/or not trying to find the vehicle I wanted, I contacted Heller Motors by email (even though they were located two hours from my home). I was responded to quickly by Chris Price. After speaking with him, he got the ball rolling for the car I wanted. I had several questions over the next day, and he was VERY quick to respond with the information I needed to make my decision. When I arrived, I was greeted at the door and asked if I needed any help (no wandering around trying to find someone!). Chris took me on a test drive and took the time to show me all the options on the car and to answer all of my many questions. After my decision to purchase, the financial process and then the wrap-up with Chris went very smoothly. I would definitely recommend this dealership! They were worth the 4-hour round trip drive! PS We LOVE the car!!
Denise from Indiana
Great place to buy a used or new vehicle, We have purchased many new plus a few used and have great success with them, have been a customer since the 90's would recommend to anyone, great service dept. and the salesmen are very friendly and know there business, even the ladies at the front desk are great. Couldn't find a better person than Marty. Chris Price is 1 of the best very friendly and will go the extra mile for you.
Connie from Pontiac
I recently purchased a 2005 Hyundai Tucson from Heller Motors and I was very happy with the car buying process and the integrity of the business. I primarily worked with Jeff Butcher and he did everything he could to get me a deal on this car that fit my budget. He was never pushy or aggressive and I enjoyed working with him. There was one mechanical issue that was found with the car when I had it looked at by a mechanic after I purchased the vehicle but Heller reimbursed me for the cost of repairs because it was something missed by their service department. Not many car dealers would take responsibility like that for a used vehicle after purchase so I was very impressed by their integrity and commitment to stand by the vehicles they sell.
Emily from Sycamore
Bob Corrie is amazing. He was very knowledgeable, did not push anything too much, and got me exactly what I needed in no time at all with my purchase of my new 2015 Dodge Dart. He even patiently drove me over to the nearest bank when I messed up my down payment check. The guys in financing were easy going and understood I was set from my credit union and did not push too much at all. I actually had a fun time buying this car, which I never thought was possible. Thanks!
Charlie from Bloomington
I searched and searched for the right used vehicle for my family and I found it at Heller Motors. We searched via the internet and found the vehicle on a Saturday morning but couldn't get up to Heller Motors for a test drive until 3pm that day and they closed at 4pm. Everyone involved stayed until the sale was done and we left by 5:30pm with our used 2012 Acadia Denali. We had a wonderful salesman by the name of Jeff Butcher----he was incredibly personable and calm. We even talked with the owner, who was straight forward and honest when he was explaining our trade in value, which we felt was fair and reasonable. The whole process via the internet and phone conversations was painless. We were greeted with a friendly smile the moment we parked our vehicle and they had our Acadia ready to go for a test drive. We even got a welcome call the next day from our salesman, Jeff, who found another set of keys for our vehicle----Yeah! Can't say enough about Heller Motors-----definitely worth the 1 1/2 hour drive to Pontiac for an incredible deal! Thanks Heller Motors!
Stacey O. from Decatur
I cannot thank you and your staff enough for the tremendous support you gave me yesterday as I was driving back to St. Louis with car problems.
I could not have found a better place to “ask for advice and help” as I was met at the front door.
The ladies up front making phone calls for me, finding phone numbers for me, Nat assessing my car, and ultimately allowing Mel to drive me to Bloomington was handled perfectly and I could not be more appreciative.
At the end of the day, I only lost about 2 hours and arrived home at 8 pm. It could have been so much worse.
Best regards and thank you very much!!!!
My wife and I were referred to Heller Motors from a family member who had recently purchased a Ford at Heller's El Paso, IL location. I've always absolutely dreaded the car-purchasing process, and typically I leave the dealership feeling exhausted, beaten down, and dissatisfied. Needless to say, our experience at Heller Motors was a breath of fresh air, and I sincerely feel that Heller Motors values me as a customer. Three specific items about the purchasing process stood out to us. First off, Heller did not have the specific color of van in stock at their location. Despite this fact, they were more than willing to find exactly what we wanted and have the vehicle brought to their store. Secondly, there were no "hidden" costs or "surprises" during the buying process. When it came time to discuss the cost of the vehicle, Heller (and our sales representative Greg) did an amazing job of laying out all of the costs, charges, and taxes. This was done in an easy-to-read, organized manner. Finally, I was extremely impressed with what Heller offered us for our trade-in vehicle. Of course we had done our research on all of the major automotive websites, and their offer was at the upper end of the spectrum of the value of our vehicle. All in all, I feel we received a very fair "deal" on both our trade-in vehicle and the new vehicle we purchased. All of the employees (especially our sales representative Greg and Keith in the business office) were kind and courteous, and we sincerely feel that Heller was attentive to our needs and wants, and was also concerned about keeping us loyal customers for years to come. Just as I listened to my father, I strongly encourage anyone who is reading this to listen to me...if you're in the market for a vehicle, make the drive to Heller Motors. You will not be disappointed. And remember, ask for Greg McCandless!
Brian and Sherry R